Warranty

Australian Spa Covers Warranty Details:

Australian Spa Covers Pty Ltd proudly offers a comprehensive warranty on our spa covers, providing peace of mind to our valued customers. Here are the details of our warranty:

• Duration: The warranty covers any component found to be defective in materials or workmanship for a period of 2 years from the date of purchase.
• Coverage: Any defective component (excluding the foam core) will be repaired or replaced without charge, at the manufacturer's discretion.
• Exclusions: Please note that the foam core of the spa cover is not covered under this warranty. Additionally, freight costs to and from the manufacturer are not covered.
• Return Requirement: For all warranty claims, the spa cover skin must be returned to Australian Spa Covers, accompanied by proof of purchase.
• Non-Covered Incidents: The warranty does not cover damage caused by misuse, neglect, transport, violent atmospheric conditions (such as wind and hail), chemical imbalance or reaction, normal fading, minor discoloration, or damage to the foam core.
• Chemical Reactions: It is important to note that chemical reactions can produce extreme gases that may lead to rapid deterioration of your spa cover. To prevent voiding your warranty, we recommend removing your spa cover for at least one to two hours once a week, especially if you have an ozone spa. Always leave your spa cover off for at least one hour after adding chemicals to your spa water.
• Foam Inserts: The foam inserts are not covered by this warranty once the product has left our premises. We cannot be held liable for any damage due to transport, storage, or mistreatment.
• Legal Disclaimer: Australian Spa Covers Pty Ltd does not assume legal responsibility for any injuries or deaths associated with the use of the spa cover.
• Safety Warning: Please be aware that our spa covers are not safety covers. Children and pets should never be left unattended around your spa.

At Australian Spa Covers Pty Ltd, we are committed to delivering high-quality products and exceptional customer service. Our warranty ensures that your investment is protected against manufacturing defects, offering you the assurance of our reliable craftsmanship. For any warranty inquiries or claims, please contact us directly.

Trust Australian Spa Covers Pty Ltd to enhance your spa experience with durable, stylish, and reliable spa covers.